Refund & Cancellation Policy
- Session Cancellation:
- Clinic Visit: Cancel up to 6 hours in advance for full rescheduling.
- Home Visit: Cancel up to 12 hours in advance. Later cancellations may attract 50% charge.
- Refunds:
- Non-refundable for completed sessions.
- Prepaid package refunds will be calculated based on used sessions minus any discounts.
- No-show Policy:
- Missed appointments without notice are non-refundable.
- Processing Time: Eligible refunds are processed within 7–10 business days.